Under which circumstance would the director NOT suspend a producer's license?

The correct choice indicates a situation in which the director is unlikely to suspend a producer's license, which is counseling a prospective purchaser to buy a particular plan. In many instances, insurance producers are expected to provide advice and counsel to clients about various insurance products. As long as the counsel given is within the bounds of ethical and professional standards, advising a client on selecting an appropriate plan does not typically warrant disciplinary action.

In contrast, the other scenarios mentioned pose violations of regulatory standards or ethical expectations that could lead to suspension. For example, not notifying a change of address can interfere with the ability to maintain updated records and communication, leading to regulatory non-compliance. Having an insurance license revoked in another state directly reflects on a producer's character and fitness to operate in Missouri, which the director takes very seriously. Lastly, failing to complete continuing education hours demonstrates a lack of commitment to staying current in industry knowledge and could result in disciplinary action. These actions compromise the integrity and professionalism that are essential for operating as an insurance producer, whereas counseling clients can be a fundamental part of the role, provided it is done appropriately.